Reine Virtual

Let's Simplify and Elevate Your Business Together

As your virtual assistant, I’ll handle the tasks that take up your time—from admin support and project management to social media and course creation.

My goal is to help you stay organized and focused, so you can spend more time on what matters most in your business.

  • Administrative Support:
    Manage email inboxes, calendars, and organize documents (Google Drive, Dropbox, etc.).

     

  • Project Management:
    Track tasks, coordinate timelines, and update project status reports using tools like Asana or Trello.

     

  • Operations Support:
    Streamline workflows, manage vendors, and assist with budgeting, invoicing, and expense tracking.

  • Customer Service & Client Management:
    Handle inquiries, resolve complaints, and manage client relationships via CRM systems.

     

  • Document & Financial Management:
    Prepare reports, manage invoices and expenses, and maintain financial records.
  • Onboarding New Clients:
    Guide clients through onboarding, set up accounts, and schedule orientation calls.
  • Client Relationship Management:
    Maintain strong relationships by checking in regularly and addressing feedback.
  • Client Communication:
    Manage emails, and updates, and coordinate meetings or calls with clients.

  • Client Progress Tracking:
    Monitor success metrics, prepare reports, and track client milestones.

  • CRM Management:
    Update and maintain client records in a CRM, and generate reports based on client data.

  • Project Planning & Task Management:
    Create project timelines, break down tasks, and assign them to team members using tools like Asana or Trello.

     

  • Team Coordination:
    Schedule meetings, track progress, and ensure smooth communication between team members and stakeholders.

     

  • Deadline & Budget Management:
    Monitor deadlines, track project expenses, and ensure everything stays on schedule and within budget.

     

  • Client & Stakeholder Communication:
    Provide regular project updates, address inquiries, and manage expectations.

     

  • Quality Control & Project Closure:
    Review deliverables for quality and ensure a smooth handover at the project’s completion.
  • Content Creation & Scheduling:
    Create, curate, and schedule posts across social media platforms.

     

  • Engagement & Community Management:
    Respond to comments and messages, and engage with followers to build community.

     

  • Social Media Strategy:
    Develop and implement strategies to grow followers and boost engagement.

     

  • Analytics & Reporting:
    Track performance metrics (reach, engagement, follower growth) and provide regular reports.

     

  • Platform Management:
    Optimize profiles, update bios, and manage platform-specific features (Stories, Reels, etc.).
  • Course Setup & Structuring:
    Create and organize course modules, lessons, and content in Kajabi.

     

  • Content Upload & Formatting:
    Upload course materials (videos, documents, quizzes) and format them for consistency.

     

  • Landing Page & Sales Funnel Creation:
    Design and set up landing pages, sales funnels, and email sequences to promote the course.

     

  • Membership Site Management:
    Set up and manage membership access, including user enrollments and permissions.

     

  • Course Analytics & Feedback:
    Track student progress, gather feedback, and generate reports on-course performance.
  • Multichannel Customer Service (Phone, Email, Chat) Provide seamless support across various platforms to keep your customers
    satisfied and engaged.

  • Outreach Campaigns (Phone, Email, SMS)
    Connect with your audience through targeted outreach campaigns designed to boost engagement and conversions.

  • Lead Generation & Qualification
    Identify and qualify potential leads to help you grow your business effectively.

Connect with us to explore how we can support your journey toward success.